Can ScreenCloud Display Websites With Third-Party App Restrictions?

Avatar
by Santino Scibelli
Follow

This article will review how ScreenCloud can display websites which have third-party app restrictions or disable websites rendering into iFrames, which is required by ScreenCloud to display any webpages while using our digital signage player.

With ScreenCloud's new signage version, you can add internal and private sites protected by login or password to display on your digital signage screens. You can learn more about how to add and set up links in ScreenCloud by clicking here.

Please note, For technical and security reasons we can only support website with https:// or websites with SSL. So any websites with no SSL or has only http:// prefix will not return anything. If you are using the Page Scroll App, you may come across this issue as well if you're using a website without this. 

Table of contents:

1. Websites displaying using cloud rendering technology

2. ScreenCloud displays webpages using IFrames

3. How to check the X-Frame header options on a webpage

 

1. Websites displaying using cloud rendering technology

In the event that a website does have a restriction from the source, ScreenCloud will force the webpage to load in our system using our cloud rendering feature which takes a snapshot of the webpage.

For example, using a website such as https://www.stonybrook.edu is connected to an educational institution that may have configurations which block the website from rendering correctly on third-party services (such as ScreenCloud). In this case, ScreenCloud will force the webpage to load using cloud rendering:

Screen_Shot_2019-09-15_at_6.18.03_PM.png

Screen_Shot_2019-09-15_at_6.18.09_PM.png

 

2. ScreenCloud displays webpages using IFrames

This is due to the way we serve web pages on ScreenCloud: We pull the page in using an iframe tag. However, there are ways to prevent a page from being shown in an iframe. If you want your page to be shown on ScreenCloud, you need to turn those options off. 

For example, if your web server sends the 'X-Frame-Options: SAMEORIGIN' tag, it won't serve the page to us when we request it from the iframe, which is why the cloud rendering feature will activate automatically and is the only method available to capture the webpage to display correctly.

 

3. How to check the X-Frame header options on a webpage

Here's a little tool to help you find whether your site has an X-Frame-Options. If so, you may want to remove it or allow *.screen.cloud in the option. You can follow the link here to learn more about X-Frame options.

Please Note: You can also reach out to the web administrator for the website you're trying to add if you do not have control over this. 

 

If you have any additional questions on using your website in ScreenCloud, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team with a link to the web page you're trying to display at support@screencloud.com or give us a call at our toll-free support line at +18885575335

Comments

0 comments
Please sign in to leave a comment.