This article will go through how to perform a factory reset your ScreenCloud OS device. Factory resetting your device is important if you would like to reconfigure your ScreenCloud OS device like in the case of changing your network settings.
To learn how to factory reset your ScreenCloud OS device, follow along with the steps below.
How to Factory Reset Your ScreenCloud OS device
1.1. To begin factory resetting your ScreenCloud OS device, first make sure you have a keyboard, and connect it to any of the USB ports at the front of the device.
1.2. Next, power off and on your device. As your ScreenCloud OS device starts to reboot, select "Ctrl+Alt+R" on your keyboard (you may want to select this more than once to make sure it registers).
After following the steps above, your ScreenCloud OS device will reboot into recovery mode.
1.3. Once you are in recovery mode, select the first option "Clear User Data" and then select "OK" by pressing enter on your keyboard.
1.4. On the next screen, you will be asked if you are sure you want to clear the user data, select "Yes" by pressing enter on your keyboard. Your ScreenCloud OS device will automatically start clearing the user data.
1.5. After your ScreenCloud OS device finishes clearing the user data, you will be taken back to the main options page. Next, use your keyboard to navigate to the "Clear Environment" option, and select "OK" by pressing enter on your keyboard.
1.6. Once again, select "Yes" by pressing enter on your keyboard. Your ScreenCloud OS device will automatically start clearing the environment.
1.7. After your Station P1 finishes clearing the environment, select "Reboot" and then select "OK" by pressing enter on your keyboard to exit recovery mode and reboot your device.
1.8. Your device will reboot to its original state and at this point you can begin re-provisioning your ScreenCloud OS device.
To re-provision, your device, follow along with this article here to Set up your ScreenCloud OS Device.
If you have any additional questions on how to factory reset your ScreenCloud OS device, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at our toll-free support line at +18885575335