How to Use ScreenCloud OS' Recovery Mode to Perform a Factory Reset and View the Network Configuration of Your ScreenCloud OS device

Avatar
by Jennifer Hardegen
Follow

This article will go through how to use ScreenCloud OS' recovery mode and how to factory reset your ScreenCloud OS device, clear user data, clear the environment, view your network configuration, and reboot the device.

To learn how to do the following, continue reading the article below.

 

Table of Contents:

1. Booting Your ScreenCloud OS device into recovery mode

2. Performing a Factory Reset on Your ScreenCloud OS device

3. Clearing the User Data on Your ScreenCloud OS device

4. Clearing the Environment on Your ScreenCloud OS device

5. Reboot your ScreenCloud OS device into ScreenCloud OS

6. Viewing Network Configuration on Your ScreenCloud OS device

 

article_divider_new_version.png

Section I: Booting Your ScreenCloud OS Device into recovery mode

To boot your ScreenCloud OS device into recovery mode, you will have to do the following:

1.1. First, connect a keyboard to your ScreenCloud OS device via the USB ports, for this we recommend using a wired keyboard.

1.2. Next, select the "Ctrl + Alt + R" keys simultaneously on your keyboard. The device will reboot and then load into recovery mode.

1.3. You can navigate through the menu using the "Up" and "Down" arrow keys on your keyboard.

Use the "Enter" key to confirm the action, and the "Ctrl + C" keys to go back.

1.4. To exit recovery mode, navigate to "Reboot" and press "Enter" on your keyboard. Press "Enter" again to confirm.

 

 

Section II: Performing a Factory Reset on Your ScreenCloud OS Device

If you would like to relocate your ScreenCloud OS device to a different network or switch the connection types from Wi-Fi to Ethernet or vice versa, you will need to factory reset your ScreenCloud OS device. You can also perform a factory reset in the rare event that your ScreenCloud OS device becomes unresponsive or is unexpectedly slow.

To perform a factory reset on your ScreenCloud OS device, you will have to do the following:

1. Boot your ScreenCloud OS device into recovery mode

2. Clear the user data

3. Clear the environment

4. Reboot your device into ScreenCloud OS

Please continue reading this article for a step-by-step guide on how to perform a factory reset of your ScreenCloud OS device.

 

article_divider_new_version.png

Section III: How to Clear User Data on ScreenCloud OS device

Clearing user data will wipe all data stored on your ScreenCloud OS device. Once your device is cleared, you will have to use a provisioning USB flash drive to connect the ScreenCloud OS device to your network and re-pair your screen again.

To clear the user data, you will have to do the following:

3.1. Boot your ScreenCloud OS device into recovery mode by following the steps in Section I.

3.2. By using your keyboard, navigate to "clear USERDATA" and select "OK".

Clear_UserData.jpg

3.3. You will be asked to re-confirm if you want to clear the user data. Select "Yes" to continue or "No" to go back to the main menu.

Clear_User_Data_2.jpg

3.4. If you select "Yes" your ScreenCloud OS device will begin to clear the user data. Once the data is cleared you will be brought back to the recovery mode menu.

 

Section IV: Clearing the Environment on Your ScreenCloud OS Device

Clearing the environment will clear the number of boot counts on your ScreenCloud OS device. You should always do this after clearing the user data.

To clear the environment, you will have to do the following:

4.1. Enter into recovery mode by following the steps in section I.

4.2. By using your keyboard, navigate to "clear ENVIRONMENT" and select "OK". 

Clear_Environment.jpg

4.3. You will be asked to re-confirm if you want to clear the environment. Go ahead and select "Yes" to continue or "No" to go back to the main menu.

Clear_Environment_Yes__1_.jpg

4.4. If you select "Yes" your Station P1 will begin to clear the environment. Once the environment is cleared you will be brought back to the recovery mode menu.

 

article_divider_new_version.png

Section V: Reboot Your ScreenCloud OS Device to ScreenCloud OS

Once you have completed performing a factory reset of your ScreenCloud OS device or you wish to exit recovery mode, you can reboot into ScreenCloud OS.

To reboot your ScreenCloud OS device to ScreenCloud OS, you will have to do the following:

5.1. By using your keyboard, navigate to "Reboot" and press "Enter".

Reboot.jpg

5.2. Press "Enter" again to confirm your choice, your ScreenCloud OS device will reboot into ScreenCloud OS shortly after. To set up your ScreenCloud OS device, insert a provisioning USB drive containing your network preferences.

To learn how to set up your ScreenCloud OS device, please follow the steps in this article.

ScOS.jpg

 

 

Section VI: Viewing Network Configurations on Your ScreenCloud OS Device

The network configuration in recovery mode allows you to see which type of connection your ScreenCloud OS device is connected to, for example if your device is on a hidden network or broadcast network. The network configuration also displays other important information such as the number of interruptions or errors your internet may be experiencing.

To view your network configurations, you will have to do the following:

5.1. Boot into recovery mode by following the steps in section II.

5.2. By using your keyboard, navigate to "Show network config" and select "OK". 

Show_Network_Config.jpg

Your ScreenCloud OS device will display your network configuration as shown in the example below.

Showing_Network_Config.jpg

5.3. Select "OK" to exit Network Configuration and go back to the main menu.

5.4. To exit recovery mode, navigate to "Reboot" and press "enter" on your keyboard.

 

 

 

If you have any additional questions on how to use ScreenCloud OS' recovery mode, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.com or give us a call at our toll-free support line at +18885575335.

Comments

0 comments
Please sign in to leave a comment.