Amazon Devices: How To Fix Seeing a “License Expired” Message on Your Display

by Santino


This article will go through how to troubleshoot and resolve the message "License Expired - The license for this app needs to be refreshed. Please try again" while using the ScreenCloud app on Amazon OS devices. For example, you might see this message on devices such as an Amazon Fire TV Stick or Fire TV device. This is a known issue related to Amazon that is not connected to ScreenCloud, but our team has compiled resources below which have helped resolve this issue.

If you are still having trouble after completing this troubleshooting, we do advise you to reach out to Amazon Support directly. If you have any additional questions on using your Amazon OS device and best practices, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at or give us a call at our toll-free support line at +18885575335.




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