How to fix Dashboards Error: "No associated username"

by James Donaghy

Dashboards can sometimes identify a username field incorrectly

If, after recording a login flow, the password step displays the error "No associated username", then the username part of the login flow has not been identified and you will see this error.

Screenshot 2021-08-23 at 17 43 12

In the recorded steps, find the step which enters the username or email address and click on the small cog icon to the right.

Screenshot 2021-08-23 at 17 46 15

Open the "Type" dropdown and change the type from "Text" to "Username". Then save the step configuration.


The error on the password field should now be removed.

Close your Dashboard to save the changes.


For more information on ScreenCloud Dashboards, please see our Dashboards section. If you don't find the help you need, or if you have some feedback for the feature, please feel free to reach out to our support team at or give us a call at our toll-free support line at +18885575335.


Please sign in to leave a comment.