How to set up Jira two-step verification for Dashboards

by Safir

This guide will help you set up two-step verification(or 2FA) with Atlassian and Jira so that you can set it up with Dashboards. On every Dashboard, your encrypted credentials are stored securely in the cloud and not on any local devices, allowing you to securely display dashboards.

Please note that this setup requires that you are already using authentication services Google Authenticator or Microsoft Authenticator.


Table of Contents:

  • How to obtain your encrypted credentials from Atlassian
  • How to set up your Dashboard with 2-Step Verification


How to obtain your secret key credentials from Atlassian

Here's a video on how to get the credentials you will need from Atlassian.

Below is a summary of the steps displayed in the video. Please note that you must be logged in to Atlassian / Jira access the links.

  1. Go to account settings
  2. Click on security
  3. Click on Manage 2 step verification
  4. Under Set up two-step verification, write your your Atlassian account password and click Set up
  5. Click Yes, ready to scan code
  6. Click Can’t scan the code and save the key code somewhere secure. This is the code you need to enter into the journey for Dashboards.
  7. Open your authenticator app (i.e. Google Authenticator or Microsoft Authenticator) and add the key code, or you can scan the QR code as well.
  8. Enter the 6-digit code from your authentication app, which will connect your phone.
  9. Save the emergency recovery key and click on Saved, let's finish.


How to set up your Dashboard with 2-Step Verification

Now that we have our Atlassian and Jira key, let's set up our Dashboard. Please follow the steps below to learn how to do this.

Step 1: Go to ScreenCloud and set up your Dashboard as normal, with the phone and authenticator app you just paired your Jira 2FA with.

Step 2: Once you've finished recording your journey, navigate to the Dashboard configuration step where you'll see an error message, indicated below:


Step 3: Enter a credential name and your key code in the fields below:


Step 7: Click 'Save', and then 'Save and Preview' top right. Wait for the Dashboard to load. Once it loads, successfully, the Dashboard is ready to display on your screens.

For more information on ScreenCloud Dashboards, please see our Dashboards section. If you don't find the help you need, or if you have some feedback for the feature, please feel free to reach out to our support team at or give us a call at our toll-free support line at +18885575335.


Please sign in to leave a comment.