This article will go through how to download your device logs using your Chrome Device Management Console for your Chrome device. This is useful in case our team needs to help you troubleshoot a challenge further while using the ScreenCloud app on a Chrome device.
If you encounter an issue on Chrome devices and would like us to investigate further please send us some log files after the issue occurs by following the steps below.
Table of contents:
Check that the settings are enabled for logging
Downloading the log file
2.4. Click on one of the Chrome devices that you want to download the logs for.