How to Download Files and Content From Your Media Libary

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by Santino Scibelli
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This article will go through how to download and save content to your computer that has been uploaded or managed in your Media Library. A benefit of using ScreenCloud as your digital signage platform is that we do more than just provide you with a place to upload your content but we store all of your uploaded images, videos, and media for your reference at any time. 

This is useful if you've deleted, misplaced, and can't find a piece of content in your computer or local files. You can download content that is stored within your ScreenCloud account at any time by following the steps below.

Please note before getting started that if you're using any pop-up blockers that you might have trouble downloading the content. We also recommend using Google Chrome or Mozilla Firefox when navigating ScreenCloud's website, you can learn more about the best browsers to use with ScreenCloud here.

1. Get started by visiting your "Media  Library".

2. Mouse over and click on any piece of content you want to save on your computer. Please note, only images, videos, and media you've uploaded to ScreenCloud can be saved. You can't save app configuration files or backup data for services you've set up in your Media Library. Please follow the steps below for saving images and videos to your computer:

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i) Images and graphics: Once you click on an image or graphic, you're greeted to a preview and the "Download" button. Click on download which will download the image/video directly to your computer or device, usually to your "Downloads" folder automatically.

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ii) Videos: click on any video file and hover over the video in the left-hand preview to display a three-vertical dots menu button, click here and select the "Download" option that appears on your screen. This will download the video directly to the "Downloads" file on your computer or device automatically. 

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Please note, there is currently not an option to bulk download all files from your Media Library onto your computer. Our team is working on developing this enhancement in the near future as an upcoming feature for ScreenCloud digital signage.

 

If you have any additional questions on downloading files from the Media Library, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at support@screencloud.com or give us a call at our toll-free support line at +18885575335.

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