Need a live streaming solution for your digital signage? With ScreenCloud Broadcast, you can get started with displaying live streams to your digital screens. This is useful for being able to engage or connect with your teams and target audiences by being able to stream content such as meetings, webinars, events, and other media. The following guide will walk through general information and setup instructions.
Table of contents:
1. How to use and manage ScreenCloud Broadcast
1.1. To get started, sign into your ScreenCloud account.
1.2. Visit your “Apps” and select “App Store”.
1.3. Search for “ScreenCloud Broadcast” from the store.
1.4. Select “ScreenCloud Broadcast” then “Install App”.
1.5. You’ll be greeted with a page to begin editing your app instance. First, we recommend renaming your app to easily reference it for later. In this example, we’ve named our app instance “Live Stream - Office”.
Select the "Set up a new Streaming Channel" to get started. Streaming channels can be considered a TV channel, this gives you the ability to link many app instances to the same streaming channel and easily manage your live streams.
For example, you can have an app instance for Yoga and an app instance for Spin class but both can use the same streaming channel. This would allow the instructors to share a streaming key and coordinate schedules for their streams without any overlaps or conflicts in timing. You might also have a different streaming channel associated with other topics such as weekly team meetings or socials, allowing certain users (e.g. managers or admins) to only be able to stream to that specific channel.
Below is an example of how you can manage multiple live streams under one app instance. You can create, edit, and access all sharing information for your live streams from an app instance.
1.6. Next, enter the stream name of your choice. For this example, we’ve used “Weekly Yoga”. Click “Continue” once you’re done naming the stream.
1.7. You now have access to your stream keys which are unique to each app instance under the “Live Video Setup” tab. These are the keys you need to set up your live stream in services like Zoom or OBS when starting a new broadcast.
i) Streaming URL: this is a unique web address that carries live streaming information to use for broadcasting.
ii) Streaming key: this is a unique code used to identify the source of your live stream, this is used to integrate your live stream within a website or software. For example, you would use this key along with your Streaming URL when trying to set up live streaming with services such as Zoom.
iii) Live streaming page URL: this is a unique web address that you can share and use as a landing page to host your live stream. For example, you could share this page directly with your teammates or audience members. If you preview the Live Streams app without adding your streaming URL or streaming key into a service, it will display as exampled below:
1.8. Under the “Sharing Options” tab, you can control directly how your live stream is managed using the following options.
i) Private Stream: this stream type allows you to stream only to ScreenCloud screens, disabling the public URL to others. This is the ScreenCloud default.
ii) Public Stream: use the Public Stream setting to create a completely public URL. Your broadcast will be streamed on ScreenCloud screens as well to those who have the URL. Please note, you will not be able to see streaming keys while using public streams as a security measure to prevent unauthorized access to your channel.
iii) Slack Authenticated Stream: you can protect your URL with Slack. Users with this URL will only be able to access your broadcast if they are part of the same workspace. You can still broadcast on ScreenCloud screens. Please note, you’ll need to select “Authenticate Slack Account” and sign in with your Slack account credentials to use this.
iv) Teams Authenticated Stream: you can protect your URL with Microsoft Teams. Users with this URL will only be able to access your broadcast if they are part of the same workspace. You can still broadcast on ScreenCloud screens. Please note, you’ll need to select “Authenticate Teams Account” and sign in with your Microsoft credentials to use this.
v) Password Protected Stream: set a unique password to protect your stream URL. Anyone with this password will be able to view your broadcasts. Broadcasts can still be viewed on ScreenCloud screens. Please note, you’ll need to set and “Confirm” a password to use this.
After you confirm a password, you have access to both change or securely copy the password, and have access to the Live streaming page URL. Once the live streaming page URL is shared, web visitors will need to enter the password to access your broadcasts.
1.9. Once you’ve set up your options, we can now use this app instance and the streaming keys generated to display your stream. To learn more about how you can use these keys, we will walk you through how to set this up with services like Zoom in Section 3.
1.10. Select "Save" to store this app instance into your installed apps.
2. What types of services can I use to live stream?
ScreenCloud Broadcast currently supports streaming through the following services:
Please note, these services are third-party software that are non-affiliated with ScreenCloud directly. Live streaming with ScreenCloud works by creating streaming links to share from your web browser and computer with the services listed.
3. How to create and use live streams
Please refer to the instructions below for setting up live streams:
3.1. Set up your live stream with Zoom
3.1.1. Get started by logging into your Zoom account using your web browser.
3.1.2. Once you’re logged in, visit your “Settings”.
3.1.3. From your Zoom Settings, please select ‘In Meeting (Advanced)’ from the side menu. Toggle “Allow live streaming meetings” to be active. Please note, this may be different depending on which Zoom plan or permissions (e.g. if you're using a corporate or work-based account) are available in your Zoom account. This may not be activated by default in your Zoom account based on your settings or restrictions.
3.1.4. Next, select ‘Custom Live Streaming Service’ and enter the stream from ScreenCloud you’d like to use. For example, you would copy and paste your Live Streaming Page URL here with a brief message:
This completes your initial set up.
3.1.5. Go to the scheduled meeting in the web browser and scroll down to the Live Streaming section
3.1.6. Click on the configure live stream settings and input your ‘Streaming URL’, ‘Streaming key’, and ‘Live streaming page URL’ using the streaming link generated for you in ScreenCloud’s Live Stream app. You can also find this via the ‘Streaming URL’ using “Broadcast Settings’.
3.1.7. Open the “Zoom” app on your device or desktop. From here, start the scheduled meeting which will be used for the streaming.
3.1.8. Click on the ‘More’ option, then select ‘Live on Custom Live Streaming Service’.
3.1.9. Click ‘Go Live!’ and you’ll be able to automatically begin your live broadcast. You’ll see a message in the upper corner of your Zoom software that the stream is “LIVE”.
3.1.10. You can now use the app to live stream a meeting or conference on your digital screens or use this to share your screen for displaying content or media for streaming. You can do this by selecting “Share Screen” to run your computer display as your live broadcast.
Please note to adjust your sound settings while sharing if you intend to share any content with audio (e.g. Share with all sound from your computer, or use “Advanced” to select specific audio from your computer to play). You can learn more about Zoom’s sharing features by clicking here.
Example of ScreenCloud Broadcast in use
3.2. Set up your live stream with OBS
3.2.1. Get started by logging into the OBS application on your device or desktop.
3.2.2. Go to ‘Settings’ and click on the ‘Stream’ tab.
3.2.3. Select ‘Custom' from the service drop-down options available and fill in the following details from your live stream app instance:
i) Server: enter your streaming URL. This is where you can copy and paste your Streaming URL from the Live Streams app in ScreenCloud.
ii) Stream Key: enter your streaming key. This is where you can copy and paste your Streaming Key from the Live Streams app in ScreenCloud.
3.2.4. Select “Ok” to continue. Next, configure the source in OBS. Select ‘Video Capture’ and select the appropriate device.
3.2.5. Click on ‘Start Streaming’ and you’re all set with the connection of your stream to ScreenCloud Broadcast.
4. Add ScreenCloud Broadcast to your screens
Now that you’ve successfully set up and connected ScreenCloud Broadcast with your service of choice, you can start showcasing your broadcast on your digital screens. You can display the ScreenCloud Broadcast to your screens using ways to set content with ScreenCloud which you can see here.
We recommend based on common use cases for live streaming that you can best set up the app with the following options:
i) Use Channels to schedule your live streams: if you’re planning an event or broadcast in advance, you can use “Channels” in ScreenCloud to schedule any date or time for ScreenCloud Broadcast to display. You can learn more about how to use Channels in ScreenCloud to schedule content by clicking here.
ii) Set ScreenCloud Broadcast to your screen: you can simply set any content to your screen, at any time. If you intend for your Live Stream to be the only thing you’d like to display then you can use the Set to Screen feature. Please see here for how to set content to your screens.
iii) Cast ScreenCloud Broadcast for screen takeovers: for any broadcasts that are intended to be used as a critical or immediate update, you can activate screen takeovers and cast your live stream to all of your screens at the same time. You can learn more about how to use the casting feature with ScreenCloud here.
5. Frequently asked questions
Can I use ScreenCloud to stream and view broadcasts?
Yes, to view broadcasts with ScreenCloud, live stream instances are required to be scheduled at desired broadcast time.
Why is my live stream not connecting or the link is not working properly?
There are a few factors that could impact being able to use a live stream with ScreenCloud. First, it’s important to check if there are restrictions on the live stream link or URL you’re trying to use on your screens. For example, a stream can be affected if the owner of a live stream has set the link to “private” or disabled allowing the link to be shared or used in third-party websites, such as ScreenCloud.
Secondly, please note that “Broadcast Settings” are unavailable when trying to use a public-accessed URL when a stream has been set to “Private”. When you access the “Live streaming page URL” in the browser, you can see the following broadcast settings:
We also advise that the first user to start the meeting will be the main host and the only user who will see the “Live on Custom Live Streaming Service option.” The host can switch co-hosts to be the main host and then they will see the option as pictured below:
Live stream URL - the broadcast when viewed in a browser or displayed on the screen will check if there is a live broadcast every 10 seconds. Please note, polling the broadcast to check if it's live/offline has a limit and retry time. It will retry this 100 times until it times out.
Are broadcast keys required to begin a live stream?
The initial setup to use live streaming will only be required once for each account, but broadcast keys will be required to begin each stream.
Is there a limit to the number of streaming channels that can be created?
There is a maximum limit of 10 streaming channels.
Is there a limit to the amount of time a stream can be used?
There is a maximum stream length of 2-5 hours depending on your ScreenCloud plan. Viewers will receive a warning for five minutes before the stream is due to end and will stop displaying on-screen once the time limit has expired.
How can I rename a streaming channel?
You can rename any of your streaming channels at any time by selecting the options toggle and clicking "Rename".
How can I delete a broadcast?
You can delete any of your streaming channels at any time by selecting the options toggle and clicking "Delete". Please note, this will impact your streaming channel(s) from displaying on any of your previously assigned screens or displays.
If you have any additional questions on using ScreenCloud Broadcast, or any other questions or feedback about ScreenCloud, feel free to reach out to our support team at firstname.lastname@example.org or give us a call at our toll-free support line at +18885575335.